Extend EventBus: RC notifications, CRM activity, Gancio migration, calendar source types

- Add 7 new RC notification types: campaign published, donations, subscriptions,
  SMS escalations, user approved, video published, ticketed events
- Add CRM activity entries for subscription activated and email bounced
- Migrate ticketed-events Gancio sync from inline calls to EventBus listener
- Add meeting.created/deleted events from jitsi.routes.ts
- Add SHIFT, MEETING, TICKETED_EVENT to CalendarItemSource enum (Prisma migration)
- Update calendar-sync listener to use proper source types instead of MANUAL
- Total: 45 listener subscriptions across 6 modules, zero inline sync calls remaining

Bunker Admin

SERVICE_INTEGRATIONS.md

@@ -83,10 +83,16 @@ Service Handler (shift created, donation completed, etc.)
 - [x] Media video publish/unpublish/view (3 event types)
 - [x] Ticketed event publish/cancel (EventBus publishes alongside existing Gancio calls)
 - [x] Impact story publish (social.impact-story.published)
-- [ ] Meeting create/update/delete (not yet migrated — meetings module needs review)
+- [x] Meeting create/delete (jitsi.routes.ts — meeting.created, meeting.deleted)
+
+### Phase 4b: Extended Listeners (2026-03-31)
+- [x] RC listener: +7 subscriptions (campaign.published, donations, subscriptions, SMS escalation, user.approved, video.published, ticketed-event.published)
+- [x] CRM listener: +2 subscriptions (subscription activated, email bounced)
+- [x] RC webhook service: +7 new formatter methods
+- [x] Prisma migration: SHIFT, MEETING, TICKETED_EVENT added to CalendarItemSource enum
+- [x] Calendar sync listener: uses proper source types (SHIFT, MEETING, TICKETED_EVENT)
 
 ### Phase 5: Future
-- [ ] Add SHIFT, MEETING, TICKETED_EVENT to CalendarItemSource enum (Prisma migration)
 - [ ] Migrate remaining Gancio calls (ticketed-events, meeting-planner) to EventBus
 - [ ] Add engagement scoring listener
 - [ ] Add Homepage dashboard data listener

api/prisma/migrations/20260331100000_add_calendar_item_source_types/migration.sql

@@ -0,0 +1,4 @@
+-- Add SHIFT, MEETING, TICKETED_EVENT to CalendarItemSource enum
+ALTER TYPE "CalendarItemSource" ADD VALUE IF NOT EXISTS 'SHIFT';
+ALTER TYPE "CalendarItemSource" ADD VALUE IF NOT EXISTS 'MEETING';
+ALTER TYPE "CalendarItemSource" ADD VALUE IF NOT EXISTS 'TICKETED_EVENT';

api/prisma/schema.prisma

@@ -4968,6 +4968,9 @@ enum CalendarItemSource {
   MANUAL
   ICS_FEED
   POLL
+  SHIFT
+  MEETING
+  TICKETED_EVENT
 }
 
 enum CalendarRecurrenceFrequency {

api/src/modules/jitsi/jitsi.routes.ts

@@ -9,6 +9,7 @@ import { prisma } from '../../config/database';
 import { siteSettingsService } from '../settings/settings.service';
 import { isServiceOnline } from '../../utils/health-check';
 import { generateSlug, generateModeratorToken } from './jitsi.utils';
+import { eventBus } from '../../services/event-bus.service';
 
 const router = Router();
 
@@ -172,6 +173,14 @@ router.post(
         },
       });
 
+      eventBus.publish('meeting.created', {
+        meetingId: meeting.id,
+        title: meeting.title,
+        scheduledAt: meeting.startTime?.toISOString() ?? new Date().toISOString(),
+        jitsiRoomName: meeting.jitsiRoom,
+        createdByUserId: meeting.createdByUserId,
+      });
+
       res.status(201).json(meeting);
     } catch (err) {
       logger.error('Create meeting failed:', err);
@@ -226,6 +235,12 @@ router.delete(
       }
 
       await prisma.meeting.delete({ where: { id: meetingId } });
+
+      eventBus.publish('meeting.deleted', {
+        meetingId: meeting.id,
+        title: meeting.title,
+      });
+
       res.json({ success: true });
     } catch (err) {
       logger.error('Delete meeting failed:', err);

api/src/modules/ticketed-events/ticketed-events.service.ts

@@ -1,6 +1,5 @@
 import { prisma } from '../../config/database';
 import { TicketedEventStatus, TicketedEventVisibility, EventFormat, Prisma } from '@prisma/client';
-import { logger } from '../../utils/logger';
 import { AppError } from '../../middleware/error-handler';
 import { unifiedCalendarService } from '../events/unified-calendar.service';
 import { siteSettingsService } from '../settings/settings.service';
@@ -385,8 +384,7 @@ export const ticketedEventsService = {
       include: { ticketTiers: true },
     });
 
-    // Gancio sync + calendar cache bust (fire-and-forget)
+    // Calendar cache bust (fire-and-forget)
-    this.syncToGancio(updated).catch(() => {});
     unifiedCalendarService.bustCache().catch(() => {});
 
     eventBus.publish('ticketed-event.published', {
@@ -415,8 +413,18 @@ export const ticketedEventsService = {
       include: { ticketTiers: true },
     });
 
-    this.syncToGancio(updated).catch(() => {});
     unifiedCalendarService.bustCache().catch(() => {});
+
+    eventBus.publish('ticketed-event.published', {
+      eventId: updated.id,
+      title: updated.title,
+      date: updated.date.toISOString().split('T')[0],
+      startTime: updated.startTime,
+      endTime: updated.endTime,
+      location: updated.venueAddress || updated.venueName || undefined,
+      gancioEventId: updated.gancioEventId ?? undefined,
+    });
+
     return updated;
   },
 
@@ -456,10 +464,7 @@ export const ticketedEventsService = {
       data: { status: 'CANCELLED' },
     });
 
-    // Delete from Gancio if synced + bust calendar cache
+    // Calendar cache bust (fire-and-forget)
-    if (event.gancioEventId) {
-      this.deleteFromGancio(event.gancioEventId).catch(() => {});
-    }
     unifiedCalendarService.bustCache().catch(() => {});
 
     eventBus.publish('ticketed-event.cancelled', {
@@ -501,7 +506,10 @@ export const ticketedEventsService = {
     }
 
     if (event.gancioEventId) {
-      this.deleteFromGancio(event.gancioEventId).catch(() => {});
+      eventBus.publish('ticketed-event.cancelled', {
+        eventId: event.id,
+        title: event.title,
+      });
     }
 
     await prisma.ticketedEvent.delete({ where: { id } });
@@ -783,78 +791,4 @@ export const ticketedEventsService = {
     };
   },
 
-  // --- Gancio Sync ---
-
-  async syncToGancio(event: {
-    id: string;
-    title: string;
-    description?: string | null;
-    venueAddress?: string | null;
-    venueName?: string | null;
-    eventFormat?: EventFormat;
-    date: Date;
-    startTime: string;
-    endTime: string;
-    gancioEventId?: number | null;
-  }) {
-    try {
-      const { gancioClient } = await import('../../services/gancio.client');
-      if (!gancioClient.enabled) return;
-
-      // Determine location based on event format
-      let location: string | null;
-      const format = event.eventFormat || 'IN_PERSON';
-      if (format === 'ONLINE') {
-        location = 'Online Event';
-      } else if (format === 'HYBRID') {
-        const venue = event.venueAddress || event.venueName || '';
-        location = venue ? `${venue} (also streaming online)` : 'Online + In-Person';
-      } else {
-        location = event.venueAddress || event.venueName || null;
-      }
-
-      const tags = ['ticketed', 'community'];
-      if (format === 'ONLINE') tags.push('online');
-      if (format === 'HYBRID') tags.push('hybrid');
-
-      if (event.gancioEventId) {
-        await gancioClient.updateEvent(event.gancioEventId, {
-          title: event.title,
-          description: event.description,
-          location,
-          date: event.date,
-          startTime: event.startTime,
-          endTime: event.endTime,
-        });
-      } else {
-        const gancioId = await gancioClient.createEvent({
-          title: event.title,
-          description: event.description,
-          location,
-          date: event.date,
-          startTime: event.startTime,
-          endTime: event.endTime,
-          tags,
-        });
-        if (gancioId) {
-          await prisma.ticketedEvent.update({
-            where: { id: event.id },
-            data: { gancioEventId: gancioId },
-          });
-        }
-      }
-    } catch (err) {
-      logger.warn('Gancio sync failed for ticketed event:', err instanceof Error ? err.message : err);
-    }
-  },
-
-  async deleteFromGancio(gancioEventId: number) {
-    try {
-      const { gancioClient } = await import('../../services/gancio.client');
-      if (!gancioClient.enabled) return;
-      await gancioClient.deleteEvent(gancioEventId);
-    } catch (err) {
-      logger.warn(`Gancio delete failed for event ${gancioEventId}:`, err instanceof Error ? err.message : err);
-    }
-  },
 };

api/src/services/event-listeners/calendar-sync.listener.ts

@@ -156,7 +156,7 @@ async function deleteBySource(sourceType: string, sourceId: string): Promise<voi
 export function registerCalendarSyncListener(): void {
   // Shift created → Calendar item
   eventBus.subscribe('shift.created', 'calendar:shift-created', async (payload) => {
-    await upsertCalendarItem(payload.createdByUserId, 'MANUAL', payload.shiftId, {
+    await upsertCalendarItem(payload.createdByUserId, 'SHIFT', payload.shiftId, {
       title: `Shift: ${payload.title}`,
       date: payload.date,
       startTime: payload.startTime,
@@ -175,7 +175,7 @@ export function registerCalendarSyncListener(): void {
         select: { userId: true },
       });
       if (!existing) return;
-      await upsertCalendarItem(existing.userId, 'MANUAL', payload.shiftId, {
+      await upsertCalendarItem(existing.userId, 'SHIFT', payload.shiftId, {
         title: `Shift: ${payload.title}`,
         date: payload.date,
         startTime: payload.startTime,
@@ -189,7 +189,7 @@ export function registerCalendarSyncListener(): void {
 
   // Shift deleted → Remove calendar item
   eventBus.subscribe('shift.deleted', 'calendar:shift-deleted', async (payload) => {
-    await deleteBySource('MANUAL', payload.shiftId);
+    await deleteBySource('SHIFT', payload.shiftId);
   });
 
   // Meeting created → Calendar item
@@ -199,7 +199,7 @@ export function registerCalendarSyncListener(): void {
     const endHour = parseInt(time.split(':')[0]) + 1;
     const endTime = `${String(endHour).padStart(2, '0')}:${time.split(':')[1]}`;
 
-    await upsertCalendarItem(payload.createdByUserId, 'MANUAL', payload.meetingId, {
+    await upsertCalendarItem(payload.createdByUserId, 'MEETING', payload.meetingId, {
       title: `Meeting: ${payload.title}`,
       date,
       startTime: time,
@@ -223,7 +223,7 @@ export function registerCalendarSyncListener(): void {
       const endHour = parseInt(time.split(':')[0]) + 1;
       const endTime = `${String(endHour).padStart(2, '0')}:${time.split(':')[1]}`;
 
-      await upsertCalendarItem(existing.userId, 'MANUAL', payload.meetingId, {
+      await upsertCalendarItem(existing.userId, 'MEETING', payload.meetingId, {
         title: `Meeting: ${payload.title}`,
         date,
         startTime: time,
@@ -236,7 +236,7 @@ export function registerCalendarSyncListener(): void {
 
   // Meeting deleted → Remove calendar item
   eventBus.subscribe('meeting.deleted', 'calendar:meeting-deleted', async (payload) => {
-    await deleteBySource('MANUAL', payload.meetingId);
+    await deleteBySource('MEETING', payload.meetingId);
   });
 
   // Ticketed event published → Calendar item
@@ -249,7 +249,7 @@ export function registerCalendarSyncListener(): void {
         select: { createdByUserId: true },
       });
       if (!event) return;
-      await upsertCalendarItem(event.createdByUserId, 'MANUAL', payload.eventId, {
+      await upsertCalendarItem(event.createdByUserId, 'TICKETED_EVENT', payload.eventId, {
         title: `Event: ${payload.title}`,
         date: payload.date,
         startTime: payload.startTime,
@@ -263,6 +263,6 @@ export function registerCalendarSyncListener(): void {
 
   // Ticketed event cancelled → Remove calendar item
   eventBus.subscribe('ticketed-event.cancelled', 'calendar:ticketed-event-cancel', async (payload) => {
-    await deleteBySource('MANUAL', payload.eventId);
+    await deleteBySource('TICKETED_EVENT', payload.eventId);
   });
 }

api/src/services/event-listeners/crm-activity.listener.ts

@@ -190,6 +190,27 @@ export function registerCrmActivityListener(): void {
     }
   });
 
+  // Subscription activated
+  eventBus.subscribe('payment.subscription.activated', 'crm:subscription', async (payload) => {
+    const contactId = await findContactByEmail(payload.email);
+    if (!contactId) return;
+    await createActivity(contactId, 'PURCHASE', `Subscribed to "${payload.planName}"`, undefined, {
+      subscriptionId: payload.subscriptionId,
+      planName: payload.planName,
+    });
+  });
+
+  // Listmonk email bounced → flag contact
+  eventBus.subscribe('listmonk.email.bounced', 'crm:email-bounced', async (payload) => {
+    const contactId = await findContactByEmail(payload.subscriberEmail);
+    if (!contactId) return;
+    await createActivity(contactId, 'NOTE_ADDED', `Email bounced (${payload.bounceType})`, `Email address may be invalid — bounced on campaign #${payload.campaignId}`, {
+      listmonkCampaignId: payload.campaignId,
+      bounceType: payload.bounceType,
+      action: 'bounced',
+    });
+  });
+
   // Listmonk email opened → activity
   eventBus.subscribe('listmonk.email.opened', 'crm:email-opened', async (payload) => {
     const contactId = await findContactByEmail(payload.subscriberEmail);

api/src/services/event-listeners/gancio.listener.ts

@@ -1,8 +1,9 @@
 /**
  * Gancio EventBus Listener
  *
- * Syncs shift events to the Gancio public event calendar.
+ * Syncs shift and ticketed events to the Gancio public event calendar.
- * This replaces the inline gancioClient calls in shifts.service.ts.
+ * This replaces the inline gancioClient calls in shifts.service.ts and
+ * ticketed-events.service.ts.
  *
  * Feature guard: GANCIO_SYNC_ENABLED=true (checked inside gancioClient)
  */
@@ -90,4 +91,100 @@ export function registerGancioListener(): void {
       logger.debug('Gancio sync: shift delete failed:', err);
     }
   });
+
+  // =========================================================================
+  // TICKETED EVENT LISTENERS
+  // =========================================================================
+
+  // Ticketed event published → Create or update Gancio event
+  eventBus.subscribe('ticketed-event.published', 'gancio:ticketed-event-published', async (payload) => {
+    try {
+      const gancio = await getGancioClient();
+      if (!gancio.enabled) return;
+
+      const { prisma } = await import('../../config/database');
+      const event = await prisma.ticketedEvent.findUnique({
+        where: { id: payload.eventId },
+        select: {
+          id: true,
+          title: true,
+          description: true,
+          venueAddress: true,
+          venueName: true,
+          eventFormat: true,
+          date: true,
+          startTime: true,
+          endTime: true,
+          gancioEventId: true,
+        },
+      });
+      if (!event) return;
+
+      // Determine location based on event format
+      const format = event.eventFormat || 'IN_PERSON';
+      let location: string | null;
+      if (format === 'ONLINE') {
+        location = 'Online Event';
+      } else if (format === 'HYBRID') {
+        const venue = event.venueAddress || event.venueName || '';
+        location = venue ? `${venue} (also streaming online)` : 'Online + In-Person';
+      } else {
+        location = event.venueAddress || event.venueName || null;
+      }
+
+      const tags = ['ticketed', 'community'];
+      if (format === 'ONLINE') tags.push('online');
+      if (format === 'HYBRID') tags.push('hybrid');
+
+      if (event.gancioEventId) {
+        // Update existing Gancio event
+        await gancio.updateEvent(event.gancioEventId, {
+          title: event.title,
+          description: event.description,
+          location,
+          date: event.date,
+          startTime: event.startTime,
+          endTime: event.endTime,
+        });
+      } else {
+        // Create new Gancio event and store ID back
+        const gancioId = await gancio.createEvent({
+          title: event.title,
+          description: event.description,
+          location,
+          date: event.date,
+          startTime: event.startTime,
+          endTime: event.endTime,
+          tags,
+        });
+        if (gancioId) {
+          await prisma.ticketedEvent.update({
+            where: { id: event.id },
+            data: { gancioEventId: gancioId },
+          });
+        }
+      }
+    } catch (err) {
+      logger.debug('Gancio sync: ticketed event publish failed:', err);
+    }
+  });
+
+  // Ticketed event cancelled → Delete Gancio event
+  eventBus.subscribe('ticketed-event.cancelled', 'gancio:ticketed-event-cancelled', async (payload) => {
+    try {
+      const gancio = await getGancioClient();
+      if (!gancio.enabled) return;
+
+      const { prisma } = await import('../../config/database');
+      const event = await prisma.ticketedEvent.findUnique({
+        where: { id: payload.eventId },
+        select: { gancioEventId: true },
+      });
+      if (!event?.gancioEventId) return;
+
+      await gancio.deleteEvent(event.gancioEventId);
+    } catch (err) {
+      logger.debug('Gancio sync: ticketed event cancel failed:', err);
+    }
+  });
 }

api/src/services/event-listeners/rocketchat.listener.ts

@@ -52,4 +52,67 @@ export function registerRocketChatListener(): void {
       representativeName: payload.representativeName,
     });
   });
+
+  // --- Campaigns ---
+
+  eventBus.subscribe('campaign.published', 'rocketchat:campaign-published', (payload) => {
+    rocketchatWebhookService.onCampaignPublished({
+      campaignTitle: payload.title,
+      campaignSlug: payload.slug,
+    });
+  });
+
+  // --- Payments ---
+
+  eventBus.subscribe('payment.donation.completed', 'rocketchat:donation', (payload) => {
+    rocketchatWebhookService.onDonationReceived({
+      donorName: payload.name || payload.email,
+      amount: (payload.amountCents / 100).toFixed(2),
+    });
+  });
+
+  eventBus.subscribe('payment.subscription.activated', 'rocketchat:subscription', (payload) => {
+    rocketchatWebhookService.onSubscriptionActivated({
+      userName: payload.name || payload.email,
+      planName: payload.planName,
+    });
+  });
+
+  // --- SMS escalations (QUESTION/NEGATIVE responses) ---
+
+  eventBus.subscribe('sms.message.received', 'rocketchat:sms-escalation', (payload) => {
+    if (payload.responseType === 'QUESTION' || payload.responseType === 'NEGATIVE') {
+      rocketchatWebhookService.onSmsEscalation({
+        phone: payload.phone,
+        responseType: payload.responseType,
+        body: payload.body,
+      });
+    }
+  });
+
+  // --- Users ---
+
+  eventBus.subscribe('user.approved', 'rocketchat:user-approved', (payload) => {
+    rocketchatWebhookService.onUserApproved({
+      userName: payload.name,
+      role: payload.role,
+    });
+  });
+
+  // --- Media ---
+
+  eventBus.subscribe('media.video.published', 'rocketchat:video-published', (payload) => {
+    rocketchatWebhookService.onVideoPublished({
+      videoTitle: payload.title,
+    });
+  });
+
+  // --- Ticketed Events ---
+
+  eventBus.subscribe('ticketed-event.published', 'rocketchat:ticketed-event', (payload) => {
+    rocketchatWebhookService.onTicketedEventPublished({
+      eventTitle: payload.title,
+      eventDate: payload.date,
+    });
+  });
 }

api/src/services/rocketchat-webhook.service.ts

@@ -58,6 +58,63 @@ class RocketChatWebhookService {
     await this.notify('#campaigns', text, '#9b59b6');
   }
 
+  async onCampaignPublished(data: {
+    campaignTitle: string;
+    campaignSlug: string;
+  }): Promise<void> {
+    const text = `:newspaper: Campaign published: *${data.campaignTitle}* → /campaigns/${data.campaignSlug}`;
+    await this.notify('#campaigns', text, '#27ae60');
+  }
+
+  async onDonationReceived(data: {
+    donorName: string;
+    amount: string;
+  }): Promise<void> {
+    const text = `:money_with_wings: **${data.donorName}** donated **$${data.amount}**`;
+    await this.notify('#campaigns', text, '#f1c40f');
+  }
+
+  async onSubscriptionActivated(data: {
+    userName: string;
+    planName: string;
+  }): Promise<void> {
+    const text = `:star: **${data.userName}** subscribed to *${data.planName}*`;
+    await this.notify('#campaigns', text, '#9b59b6');
+  }
+
+  async onSmsEscalation(data: {
+    phone: string;
+    responseType: string;
+    body: string;
+  }): Promise<void> {
+    const preview = data.body.length > 100 ? data.body.slice(0, 100) + '...' : data.body;
+    const text = `:warning: SMS ${data.responseType} from ${data.phone}: "${preview}"`;
+    await this.notify('#campaigns', text, '#e74c3c');
+  }
+
+  async onUserApproved(data: {
+    userName: string;
+    role: string;
+  }): Promise<void> {
+    const text = `:white_check_mark: User approved: **${data.userName}** (${data.role})`;
+    await this.notify('#campaigns', text, '#2ecc71');
+  }
+
+  async onVideoPublished(data: {
+    videoTitle: string;
+  }): Promise<void> {
+    const text = `:film_projector: New video published: *${data.videoTitle}*`;
+    await this.notify('#campaigns', text, '#3498db');
+  }
+
+  async onTicketedEventPublished(data: {
+    eventTitle: string;
+    eventDate: string;
+  }): Promise<void> {
+    const text = `:ticket: Event published: *${data.eventTitle}* (${data.eventDate})`;
+    await this.notify('#campaigns', text, '#e67e22');
+  }
+
   /**
    * Ensure default notification channels exist in Rocket.Chat.
    * Called during service startup.